CRM Academy - Terrasoft CRM


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Terrasoft is a leading supplier of integrated Customer Relationship Management (CRM) solutions, offering services to companies of different sizes and industries. Terrasoft CRM software solutions will enable clients (users) to optimize their business operations and gain long-term competitive advantages on their respective markets or industries.

\ CRM Academy

CRM Academy

What is CRM
CRM (Customer Relationship Management) defines company’s customer-oriented business philosophy, where the efficient mechanism of cooperation with the client penetrates all the company’s processes.
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CRM Expertise
Estimate the maturity level of your business in Customer Relationship Management sphere. The Expertise questions will give you opportunity to have a look at your company from the business consultant’s point of view. After finishing up the Expertise You will be provided with the list of practical recommendations on customer relationship development.
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Training Center
Terrasoft Training Center gives the customers and partners the opportunity to enhance skills of operating Terrasoft CRM in order to gain maximum result from the sofware.
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Thanks to Terrasoft CRM implementation, Alutus Consulting significantly improved multi-level communication in the company, which resulted in optimization of customer service process. Routine processes automation and improvements in organizational structure allowed our business to minimize the expenditures and provide the services of highest quality level.

Nebojsa Damjanovich
Managing Director
Alutus Consulting

Our customers

Variance Communication is a full service agency in Marketing, Communication and Prepress. We are making strategies and all kind of marketing activities for small and middle-sized companies.
Variance Communication has looked for a CRM solution to get its customer's goals, in accordance with criteria: innovative and affordable. User-friendly, customizable, flexible and customizable for customer's needs, Terrasoft CRM software stands out as the only possible choice.
As unique reseller for Switzerland our goals are to get references in the small and middle-sized companies business and, in a second phase, build a reselling network in our country.

Steve Vallelian
Variance Communication

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