CRM Academy - Terrasoft CRM


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Terrasoft is a leading supplier of integrated Customer Relationship Management (CRM) solutions, offering services to companies of different sizes and industries. Terrasoft CRM software solutions will enable clients (users) to optimize their business operations and gain long-term competitive advantages on their respective markets or industries.

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CRM Academy

What is CRM
CRM (Customer Relationship Management) defines company’s customer-oriented business philosophy, where the efficient mechanism of cooperation with the client penetrates all the company’s processes.
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CRM Expertise
Estimate the maturity level of your business in Customer Relationship Management sphere. The Expertise questions will give you opportunity to have a look at your company from the business consultant’s point of view. After finishing up the Expertise You will be provided with the list of practical recommendations on customer relationship development.
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Training Center
Terrasoft Training Center gives the customers and partners the opportunity to enhance skills of operating Terrasoft CRM in order to gain maximum result from the sofware.
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Thanks to Terrasoft CRM implementation, Alutus Consulting significantly improved multi-level communication in the company, which resulted in optimization of customer service process. Routine processes automation and improvements in organizational structure allowed our business to minimize the expenditures and provide the services of highest quality level.

Nebojsa Damjanovich
Managing Director
Alutus Consulting

Our customers

We checked several CRM software solutions that “claim” to provide the support for developing customer relationships and improving marketing activities. After that, we found Terrasoft CRM to be the ideal tool to support these goals. Terrasoft CRM is flexible, comprehensive and easily customisable. Last but not least the price/performance ratio has no competitors. DotCom s.r.l. is willing to support the Italian Terrasoft customers and all their needs to use and get the maximum from the excellent CRM software Terrasoft produces.

Carlo Celi
DotCom s.r.l.

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