Toyota: Terrasoft CRM for auto dealers.

In spring 2006 Terrasoft Irish partner - Prime Future - completed CRM implementation project for his customer McKeon Motors BMW, the leading supplier of BMW & Mitsubishi vehicles in the Northeast Ireland. This week the next project for Malones Garages Ltd, Toyota dealer, was launched by Prime Future Company.

The heart of the CRM project is the sales lead management, communication within company departments regarding vehicle delivery, and automated control of the response to VIP phone calls. Terrasoft CRM is aimed to increase significantly the quality of customer service and the efficiency of the front-office employees due to regulation and automation of sales business-processes. Reports and analytical tools will ensure the on-line control for business development and tactics management.

Malones Garage is Irish Toyota dealer offering the entire range of Toyota products. The company has been distinguished by its excellent reputation that was built up over the years of efficient customer service.