How do I …


 

View a report

 

1. Open the Reports Pane in the needed section.

 

2. Enter the parameters for the report filter and press OK.

 

3. Using the Service sidebar you can print, export or save the report.

 

4. Using the View sidebar you can adjust report's view.

 

Save the report

 

1. Select the report in the Reports list

 

2. Click the "Save" tool on the Service Pane

 

3. Define report file location.

 

Export the report

 

1. Display the report

 

2. Define the format. You can export the report to rtf, xls, html and txt formats

 

3. Define the new file location.

 

Load a new report

 

1. If you have a report file in rtp format, you can open it in Terrasoft CRM

 

2. Open the Reports section

 

3. Click the "Open" tool in the Service sidebar.

 

Note: Before you open the report, select the section, in which the report will be displayed. Otherwise, the "Open" tool will not be active.

 

Build a new report

 

1. Click the "Add" button below the Reports list to create a new report.

 

2. Enter the report name and the section, it will be displayed in.

 

3. Press OK and the Report Builder will be opened.

 

4. Use the Fast Report tools to build a new report.

 

Note: Only the Administrator can build a report in Terrasoft CRM.

 

Customize the report filter

 

1. Select the report in the Reports list

 

2. Click the "Customize filter" tool in the Service sidebar and the Filters window will be opened.

 

3. Customize the SQL queries in the Filters window.

 

Note: Only the Administrator can customize report filters in Terrasoft CRM.