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\ CRM by Industries \ CRM software for insurance companies \ Project example

CRM software for insurance companies

Terrasoft CRM contains all information and interactions history of the corporate customers and private persons. The customers are grouped by the insurance type, current status (client, prospect, lead) and potential (importance for the company business).

Customer associations

The customer form contains the most important parameters. For example, for corporate customers that are turnover, number of employees, etc.

All calls, meetings, email correspondence, cases and payments history is linked to the appropriate customer. For more advanced risks evaluation you can also register customer associations with other persons and companies.

Marketing campaign

Marketing campaigns, aimed to generate new leads are tracked in the Campaigns section. The software provides tools for planning the marketing campaign budget and evaluate the effectiveness of the advertising and events expenses.

The interaction with prospect customers is automated by the business process, that enables to increase the insurance agent effectiveness and reduce the financial risks.

When the new customer appears, the new project is created in the Sales section. The project contains the insurance amount, rates, number of polices and other parameters.

Document management

CRM software enables to print the standard documents using the templates: contracts, invoices, polices, etc.



Thanks to Terrasoft CRM implementation, Alutus Consulting significantly improved multi-level communication in the company, which resulted in optimization of customer service process. Routine processes automation and improvements in organizational structure allowed our business to minimize the expenditures and provide the services of highest quality level.

Nebojsa Damjanovich
Managing Director
Alutus Consulting


Our customers 

Partner feedback

We checked several CRM software solutions that “claim” to provide the support for developing customer relationships and improving marketing activities. After that, we found Terrasoft CRM to be the ideal tool to support these goals. Terrasoft CRM is flexible, comprehensive and easily customisable. Last but not least the price/performance ratio has no competitors. DotCom s.r.l. is willing to support the Italian Terrasoft customers and all their needs to use and get the maximum from the excellent CRM software Terrasoft produces.

CRM Software Partner Carlo Celi
DotCom s.r.l.


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