CRM software for retailers


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CRM software for retailers

CRM Business objectives


	Creating the loyal customers database (loyalty club)


	Analyzing the history of customer interactions (purchases, marketing events, and response to them)


	Customer segmentation, market targeting by different products


	Marketing campaign management (budget, terms, target audience, response)


	Marketing routine automation (printing cards, bulk email sending)


	Sales forecasting


	Analyzing customer preferences to different products groups using the analytic maps


	Defining most profitable customers


	Forecasting sales basing on last year results

Featured CRM project description

Thanks to Terrasoft CRM implementation, Alutus Consulting significantly improved multi-level communication in the company, which resulted in optimization of customer service process. Routine processes automation and improvements in organizational structure allowed our business to minimize the expenditures and provide the services of highest quality level

Nebojsa Damjanovich
Managing Director
Alutus Consulting

Our customers

Techser De Monterrey offers Productivity Solutions that improve company profitability. We Integrate business processes, technologies and people to achieve company strategic goals.

Terrasoft CRM Solution is technologically superior from the rest CRM software in mexican market. Therefore we’re planning to introduce Terasoft CRM at all Mexico regions and create a local technical support center to offer support distributor growth.

Arturo Molina
TECHSER DE MONTERREY

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