CRM for business services


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CRM Expertise CRM Consulting	Implementation Project audit

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CRM for business services

Terrasoft CRM contains the whole projects history by all customers, including the history of calls, meetings and email correspondence.

Business process

All projects are controlled using the developed business-process, that automatically create tasks for responsible specialists.

For quick contact and account search the custom context search module is developed. It enables quickly find accounts and contacts by a part of a name.

Tracking projects

While working with Terrasoft CRM consultants fill out special document forms to register work implemented in the particular projects and time, spent for the work. Basing on this data the Time-cost report for the selected period can be created. It includes time spent by each employee for each project, by different work- types. System executes additional control of the entered information correctness (e.g. by intersection of time intervals).

Project reports

Besides, the CRM solution contains the "Missing Documents" report that reminds the consultants about the documents they should prepare during the selected period.

Basing on the time-cost documents and overhead expenses the project profit is automatically calculated.

Thanks to Terrasoft CRM implementation, Alutus Consulting significantly improved multi-level communication in the company, which resulted in optimization of customer service process. Routine processes automation and improvements in organizational structure allowed our business to minimize the expenditures and provide the services of highest quality level

Nebojsa Damjanovich
Managing Director
Alutus Consulting

Our customers

VAZBO is more than an ordinary software development house that offers technology solutions that satisfy our clients. We create solutions that satisfy our clients' customers.

The partnership enabled VAZBO to provide Terrasoft CRM, a complete CRM suite that connects employees, partners and customers into a unified, intelligent business environment to its clients across the region and the world. It is a fact to us now that our success is a result of dedication to customer satisfaction, affordable prices, and a high level of technical support that is unmatched in the industry.

Tareq Al Shami
VAZBO IT SOLUTIONS CO

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