Terrasoft is a leading supplier of integrated Customer Relationship Management (CRM) solutions, offering services to companies of different sizes and industries. Terrasoft CRM software solutions will enable clients (users) to optimize their business operations and gain long-term competitive advantages on their respective markets or industries.
CRM project is a complex service of creating individual CRM solutions which consists of the following stages:
CRM Expertise
The analysis & definition of the current organizational structure and customer service business-processes of the company. Definition of the main business needs. Business goals systematization, determination and documentation of expected results and boundaries of the CRM project. Details
CRM Consulting
Business process optimization in the sales, marketing and customer service spheres. Creating business key indicators and reporting forms controlling the indicators. Development of the detailed action plan for the implementation of new regulations and processes in the organization. Details
CRM Implementation
Shaping the requirements specification for Terrasoft CRM customization. Technical setup of Terrasoft CRM and its integration with other software. User trainings and Terrasoft CRM operational testing. Details
Project Audition
The qualitative and quantitative estimation of the aims achieved within CRM project. The analysis of the key users' satisfaction from the results of CRM project. Details
By this letter “Company” wants to confirm the high quality of job done by CRM Mifs
Company during CRM project implementation on the basis of Terrasoft CRM.
Becoming a Terrasoft Partner was challenge for us. We found Terrasoft CRM software to be the most powerful CRM tool we tested. Knowing that localization will be necessary, we’ve decided to become a Premium Partner.
Our mission is to help companies at discovering and using their potentials with the help of our experience and knowledge of global trends.
CRM Software
CRM Project
Goran Stankovic
Matjaz Krmelj