Terrasoft is a leading supplier of integrated Customer Relationship Management (CRM) solutions, offering services to companies of different sizes and industries. Terrasoft CRM software solutions will enable clients (users) to optimize their business operations and gain long-term competitive advantages on their respective markets or industries.
CRM project is a complex service of creating individual CRM solutions which consists of the following stages:
CRM Expertise
The analysis & definition of the current organizational structure and customer service business-processes of the company. Definition of the main business needs. Business goals systematization, determination and documentation of expected results and boundaries of the CRM project. Details
CRM Consulting
Business process optimization in the sales, marketing and customer service spheres. Creating business key indicators and reporting forms controlling the indicators. Development of the detailed action plan for the implementation of new regulations and processes in the organization. Details
CRM Implementation
Shaping the requirements specification for Terrasoft CRM customization. Technical setup of Terrasoft CRM and its integration with other software. User trainings and Terrasoft CRM operational testing. Details
Project Audition
The qualitative and quantitative estimation of the aims achieved within CRM project. The analysis of the key users' satisfaction from the results of CRM project. Details
Terrasoft helped us in optimizing our business processes. Easy-to-learn interface made the period of migration to new working environment really short. Due to creation of unified customer database, SSiW “Var-MC” has improved the quality and speed of processing all sales inquiries.
VAZBO is more than an ordinary software development house that offers technology solutions that satisfy our clients. We create solutions that satisfy our clients' customers.
The partnership enabled VAZBO to provide Terrasoft CRM, a complete CRM suite that connects employees, partners and customers into a unified, intelligent business environment to its clients across the region and the world. It is a fact to us now that our success is a result of dedication to customer satisfaction, affordable prices, and a high level of technical support that is unmatched in the industry.
CRM Software
CRM Project
Marek Chwierut
Tareq Al Shami