Terrasoft CRM 3.0 Architecture


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Terrasoft is a leading supplier of integrated Customer Relationship Management (CRM) solutions, offering services to companies of different sizes and industries. Terrasoft CRM software solutions will empower your company to optimize business operations and gain a long-term competitive advantage in the market.

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Terrasoft CRM 3.0 Architecture

Application interface
Functional services
Security layer
Data access layer
DBMS

The foundation of the whole architecture is DBMS layer. Interaction of the program with the chosen DBMS and direct Terrasoft CRM 3.0 database management are realized though this layer.
The Data access layer interprets universal data select queries sent by Terrasoft CRM client application into the language notation of used DBMS.

In the Security layer generated database queries pass the test for the possession of the rights of access to tables and its fields requested by the user – the query’s author. In case of insufficient rights, the system corrects the query in the way that the resulting selection does not contain the data that the user does not have the access rights to.

The Service layer is the “heart” of Terrasoft CRM, where the information on all system services is accumulated. The mechanism of initialization and interaction of different system services is realized in this layer. The primary task of the Service layer is providing the configuration functionality. Besides, this layer provides the interaction between the interface part of the application and the data saved in DBMS.

The Interface layer tops system architecture of Terrasoft CRM 3.0. This layer interprets service information saved in database as XML files and creates real configuration objects on its basis. The layer provides the interaction of user program interface with the system services and functions.


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Terrasoft helped us in optimizing our business processes. Easy-to-learn interface made the period of migration to new working environment really short. Due to creation of unified customer database, SSiW “Var-MC” has improved the quality and speed of processing all sales inquiries.

Marek Chwierut
Managing Director
SSiW "Var-MC"

Our customers

Variance Communication is a full service agency in Marketing, Communication and Prepress. We are making strategies and all kind of marketing activities for small and middle-sized companies.
Variance Communication has looked for a CRM solution to get its customer's goals, in accordance with criteria: innovative and affordable. User-friendly, customizable, flexible and customizable for customer's needs, Terrasoft CRM software stands out as the only possible choice.
As unique reseller for Switzerland our goals are to get references in the small and middle-sized companies business and, in a second phase, build a reselling network in our country.

Steve Vallelian
Variance Communication

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