CRM Software

• Platform
• SDK
• Architecture
• Performance
• Configuration
• Development
• Process management
• Integration
• Interface
• Terrasoft CRM 3.x
• Terrasoft Sales
• Terrasoft CRM 2.8
• Supplementary products
• Technical Support

CRM Solutions Development

Terrasoft CRM has the full functionality for customer relationship management and its cardinal distinction from other vendors’ solutions is the set of instruments of system modification for the maximum conformity with the specific business requirements.

Each company has its certain specifics, each client has its unequalled business tasks and unique conditions of company functioning – all these points were taken into consideration during the product development. Terrasoft CRM is created for each customer to obtain CRM solution that is suitable for his needs.

The way the system is constructed allows exterior engineers to create specialized CRM solutions (configurations) on the base of Terrasoft CRM 3.0 platform. For this purpose multifunctional set of tools for services, modules and representation forms development, data management etc is realized in the system. The developers are able to integrate the system with a new DBMS, in addition to the possibility of the individual configuration designing.

The environment of new configuration development makes the provision for several programmers simulta neously working on the project. At the same time the system controls configuration integrity ensuring the blockage of the under edition services.

The function of automated configuration testing verifies the working capacity of created system modules and services. Both separate system objects and the whole configuration are testable.

The validators examine objects from several primary points of view: the accuracy of data access, the availability of all necessary parameters, the correctness of executable functions etc. In case of error detection, the system notifies the developer and indicates the assumed location of possible mistake in the system.

The programming language of Terrasoft CRM is JScript. The logic of system functioning is described in this language. JScript is supported by default by Windows Script Host (WSH) that is normally installed with the most versions of Windows. Special components of extension are used for the work with objects in the system.

The system interprets the described database queries into the necessary database language notation.