Services - Terrasoft CRM


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Terrasoft is a leading supplier of integrated Customer Relationship Management (CRM) solutions, offering services to companies of different sizes and industries. Terrasoft CRM software solutions will empower your company to optimize business operations and gain a long-term competitive advantage in the market.

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Services

Incidents	X15	X25

The section offers the classical system of customer service automation. This is the quintessence of experience and technology. Provides you with the ability to check the whole inquiry history at any moment and gain the full control over the service process. Your experts will resolve the inquiries faster and better.

Solutions	X15	X25

It is the virtual realization of the best practices of your team. Each incident solved by the service expert will take its place in the corporate knowledgebase. This tool organizes the database of successful solutions with the full library functionality. All records are subject-structured, and easy-to-use.


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Thanks to Terrasoft CRM implementation, Alutus Consulting significantly improved multi-level communication in the company, which resulted in optimization of customer service process. Routine processes automation and improvements in organizational structure allowed our business to minimize the expenditures and provide the services of highest quality level

Nebojsa Damjanovich
Managing Director
Alutus Consulting

Our customers

Verita Marketing is a leading innovative Turkish company specializing in marketing consulting and that concentrates on CRM services.

We always aim to perform perfectly for our customers, in this way the experience and innovativeness of Terrasoft are crucial. We see wide potentialities of CRM market development in our region and have great expectations of the partnership with Terrasoft.

Cem Uluer
Verita Marketing

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