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Terrasoft is a leading supplier of integrated Customer Relationship Management (CRM) solutions, offering services to companies of different sizes and industries. Terrasoft CRM software solutions will enable clients (users) to optimize their business operations and gain long-term competitive advantages on their respective markets or industries.
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\ CRM Software \ Terrasoft CRM \ User Guide
Terrasoft CRM Basics (Download, 1,2 Mb)
This User Guide describes Terrasoft CRM usage basics, offering a user full and detailed description of all basic elements and functions of the system. The document consists of the chapters describing all elements and functions that may be used in the system. Each chapter includes theoretical basis and cases to practice. |
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Terrasoft CRM User Guide (Download, 6,7 Mb)
This document is a detailed handbook that will help users to become familiar with Terrasoft CRM system. The Guide covers the functionality of all sections of Terrasoft CRM including description of such structural elements of the section interface as the record lists, profiles, details, dictionaries, etc. Terrasoft CRM is an integrated CRM application that manages all spheres of customer relationship management, organization of inner corporation processes and automation of either in-house or outsource service departments. |
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Terrasoft Oktell Call Centre User Guide (Download, 0,4 Mb)
This document is the detailed handbook that describes how to configure and use the Terrasoft Oktell Call Centre module. The module allows receiving, transferring and managing phone calls. Every call to your company ever received and every call made by your employees is stored in the database with detailed information. The User Guide covers the functionality used to make calls directly from Terrasoft CRM system. |
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CRM Software
CRM Project
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Marek Chwierut
Cem Uluer