CRM software Customer relationship management
Online Store
About Terrasoft
TERRASOFT CRM
PARTNERS
SERVICES
SUPPORT
COMPANY
TRY DEMO
Download free CRM demo
REQUEST NOW
Request Web-Presentation
 

 

CRM BENEFITS FOR SMALL BUSINESS

What Benefits can I get from Terrasoft CRM?

Let's consider what concrete benefits Terrasoft CRM brings to you as compared with MS Outlook (Organizer) and ACT! (Contact Manager).


Benefit
MS Outlook
(Organizer)
ACT!
(Contact manager)
Terrasoft CRM
(CRM)
Contact management & Teamwork
You can view all customer history: tasks (calls, appointments...), email messages, sales, products purchased, documents (invoices, orders, contracts...), marketing campaigns targeting this customer Only tasks and emails
You can note any details about the contact and attach files
You can manage customers, partners, suppliers as well as contacts.  
You can quickly find a company or a contact. You can quickly find a task, email, document, product, project Contacts only
You can schedule your tasks and appointments
You can view other users schedule (control user performance), create task for another user
You can automate routine task series  
Email client
Sales and projects
You can control your current projects (status, dates, amount) or partners performance  
You can link needed records (contacts, companies, docs, files) to a project  
You can view your sales statistics and analytics  
You can store product prices and information
 
You can register and print documents (e.g. quotes, orders, job sheets)   Quotes only
Marketing
You can quickly view customer statistics and analytics - this will give you exact info about your target market  
You can control your marketing campaigns and analyse their results (view the actual profit of each campaign)    
Customer service
You can register and track tickets (to organize customer support)    
You can organize solutions knowledge base for customer support    
Additional benefits
You can regulate user access to different information  
You can store, organize and share different files    
You can customize the software to your specific business    

In result you will:

  • Improve customer experience (by quick and hi-quality customer interactions)
  • Save your time (information search, templates, reports)
  • Make your work easy (using templates, automated task series)
  • Save your money (by reducing marketing and support expences)
  • Control your sales and team rerformance
  • Organize effective teamwork

Download also Compare us table.


 

SUBSCRIBE
CRM Software | Partners | Services
Support | Company | Site map
© 2003-2005 Terrasoft